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Penalty notice

If you have a query regarding a Notice of Intended Prosecution or a Conditional Offer, or any other question relating to a specific offence, please direct your query to the West Midlands Police Central Ticket Office (CTO).

The Camera Enforcement Unit DOES NOT re-issue Notice of Intended Prosecutions or Conditional Offers. Any queries regarding this must be directed to the Central Ticket Office who will be able to assist.

Payment of fines

The Camera Enforcement Unit or the Central Ticket Office do not process ticket payments. Payments and payment queries for all tickets, along with fine enforcement letters and matters relating to bailiffs must be directed to the Fixed Penalty Office.

Photographic evidence

If you have been sent a Notice of Intended Prosecution and require photographic evidence to identify the driver, you can view this online. The details on how to do this are contained within the Notice of Intended Prosecution, or you may direct your query to:

Please be advised that the purpose of the photographic evidence is to show the vehicle activating the safety camera and not to provide identification of the driver.

The West Midlands Police Camera Enforcement Unit ONLY issue photographic evidence for offences with reference number beginning with 0203. Any other reference numbers WILL NOT be accepted.

General enquiries

Please note for issues regarding the attendance of speed awareness courses please contact the Central Ticket Office.

If you have any comments or queries regarding this website, safety camera policy or the West Midlands speed enforcement in general, please contact us via the following methods:

Or write to:

Camera Enforcement Unit
Lloyd House
Colmore Circus Queensway
B4 6NQ

Please note we are unable to assist with enquiries relating to issues/offences committed outside of the West Midlands Police service area. Enquiries should be directed to the police force concerned.